Payment Procedures and Time Delivery

Payment Procedures

Payment is possible by credit card, bank transfer or cash on delivery. When ordering we will require your credit card details as a guarantee. Please note that your card shall not be debited until the goods have been delivered without any problems.
Goods under the edge-option: if on delivery there were any articles sent to you other then the ones ordered, we shall hold the items, collect them and return them to our depot free of charge.
VAT/TVA free with ship’s registration papers.

Delivery Time

We guarantee delivery within 24hours following your internet or telephone order, beside for gastronomy goods that will be delivered only on wednesday.
What happens if the goods arrive at their destination and the vessel is delayed?
For such an eventuality we suggest that you to provide us with as much information as possible so that we can store the products in our logistics bases at the appropriate refrigeration temperatures.

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